Bitjile generally does not charge any processing fee on withdrawals. However, if your mobile banking provider (such as bKash or Nagad) charges its own cashout fees, those will apply according to that service's own terms — this is outside Bitjile's control.
Withdrawal limits vary slightly depending on the method:
- bKash / Nagad / Rocket: Minimum ৳500, maximum ৳25,000 per transaction.
- Bank Transfer: Minimum ৳1,000, maximum ৳1,00,000 per transaction.
- USDT / Crypto: Minimum equivalent $10, maximum $5,000 per transaction.
Processing times: for bKash and Nagad, funds typically arrive within 15–30 minutes after KYC verification. Bank transfers may take 1–24 hours. Bonus balances cannot be withdrawn directly — the wagering requirement must be met first.
Bitjile offers three odds formats – Decimal, Fractional, and American. For Bangladeshi users, the Decimal format is the most straightforward and is shown by default. You can switch to your preferred format from the profile settings.
How to read decimal odds:
- Odds of 1.85 means: a ৳100 bet returns ৳185 if you win (including your original ৳100 stake). Profit: ৳85.
- Odds of 2.00 means: a ৳100 bet returns ৳200 — a 100% profit.
- Odds of 3.50 mean: a ৳100 bet returns ৳350.
The formula is simple: Winnings = stake × odds. Higher odds mean lower probability but a greater potential return. In fractional format, 2/1 means the same — ৳2 profit for every ৳1 wagered.
KYC is not required to register or start betting. KYC verification is mandatory before your first withdrawal. Once completed, all future withdrawals are processed directly.
Required Documents:
- National ID Card (NID): Two photos are required — front and back. Images must be clear and complete.
- Passport: If you don't have an NID, a photo of the biography page of your passport.
- Selfie (optional but speeds up verification): A photo of you holding your NID, taken in natural light.
After submitting your documents, it typically takes 30 minutes to 2 hours Verification is completed within this time. It may take a little longer during peak hours. You'll receive an email or SMS notification once verified. Upload your documents via Profile > KYC in the app.
KYC data is stored with 256-bit encrypted storage — only the verification team has access.
Bitjile regularly hosts sports tournaments and casino leaderboard competitions. Most events don't require a separate registration — for some, you just tap the "Join" button in the app.
General Rules:
- Rankings are determined by the highest total bets placed or the highest total winnings within a set time period.
- The top 10 or top 50 participants win prizes — which can be cash, bonus credits, or free spins.
- A minimum bet amount applies — generally at least ৳100 per bet.
- Points are calculated based on overall activity, not on winning or losing individual bets.
To view ongoing tournaments, check the "Promo" or "Tournament" tab in the app. Full rules for each event are listed on its individual event page.
Yes, Bitjile is fully playable on a mobile browser without needing the app. Open bitjile.asia in Chrome, Firefox, or Safari — the site is built to be fully responsive on mobile, so you can place bets, play casino games, and handle deposits and withdrawals with ease.
Browser vs. App — key differences:
- Biometric login (fingerprint / Face ID) is available in the app, but not in the browser.
- Push notifications are only available on the app.
- The app loads faster and uses less battery compared to a browser.
- Some casino games are available with exclusive offers on the app.
However, the betting and cashier features work the same on both. If you'd rather not download anything, the browser version offers the full experience.
Bitjile support is available in Bengali 24 hours a day, 7 days a week. Someone is always available, even at 3 in the morning.
Ways to Reach Us:
- Live Chat: Fastest option. Click the chat icon at the bottom right of the app or website. You're typically connected within 2–5 minutes.
- Email: support@bitjile.asia — best for complex issues or sending documents. Replies typically arrive within 2–6 hours.
For responsible betting concerns (deposit limits, self-exclusion) and KYC support, simply mention it in Live Chat and you'll be connected to a dedicated team. If there's any wait time, you'll be informed upfront.
Wagering (or rollover) refers to the total amount you need to bet before a bonus can be withdrawn. This is stated alongside the bonus — for example, "x20 wagering".
Let's break it down with an example:
- You deposit ৳1,000 and receive a ৳1,000 bonus under a 100% bonus offer.
- If a bonus has a x20 wagering requirement, you'll need to place a total of ৳1,000 × 20 = ৳20,000 in bets.
- Only bets placed from the bonus wallet count toward the wagering requirement — bets made with deposited funds do not.
Good to Know:
- Not all bets count toward the wagering requirement — odds must generally be at least 1.5 or higher.
- Bonus balance cannot be withdrawn before the wagering requirement is met.
- Each bonus may have its own terms — read the conditions on the bonus page before claiming.
To track your wagering progress, go to Profile > Bonus Wallet in the app — a progress bar shows how much you've completed.