What information you provide, why we collect it, and how it's used — it's all laid out here in plain English. At Bitjile, your privacy is our highest priority.
In short: Bitjile never sells your data to third parties. Information is used solely for the purposes necessary to keep the service running, and everything is secured with 256-bit SSL encryption.
This privacy policy Bitjile (bitjile.asia) and applies to all users of this platform. When you visit our website, open an account, place a bet, or use our services in any way – certain information naturally comes to us. This policy clearly sets out what that information is, why it is collected, and how it is stored.
Bitjile We believe transparency is the foundation of trust. That's why this document is written in plain English — so every user in Bangladesh can clearly understand exactly what happens with their data, without having to wade through legal jargon.
Please note: This policy may be updated at any time. For significant changes, you'll be notified via an in-app notification or email. The latest version will always be available on this page.
Bitjile Two types of data are collected – information you provide directly, and information collected automatically when you use the platform.
| Data Type | When collected | Why It's Needed |
|---|---|---|
| Name, date of birth | At registration | Identity verification and age confirmation (18+) |
| Mobile number, email | At registration | Login, OTP, and communications |
| NID / Passport photo | For KYC verification | Once before your first withdrawal |
| Payment details (bKash number, etc.) | Deposit/Withdrawal | Transaction Processing |
| Support Chat Messages | When contacting support | Troubleshooting & Service Improvement |
You BitjileWhen you use the website or app, certain technical information is collected automatically.
Commitment to transparency: This automatically collected data is used primarily for security verification, fraud detection, and service improvement. It is never used for marketing or profiling.
Data collected is used only for the specific purposes outlined below. Bitjile This information is not used for any purpose beyond those stated.
For any use of your data beyond the purposes listed above, your separate consent will be obtained beforehand.
Protecting your information Bitjile We use industry-leading technology — not just to tick compliance boxes, but to ensure genuine security.
You also have responsibilities: Keep your password strong and never share it with anyone. Bitjile support will never ask for your password or OTP.
Your data is not kept indefinitely. Each type of data has its own retention period.
| Data Type | Retention period | Reason |
|---|---|---|
| Account details (name, email) | For as long as your account remains active | Required to Provide Service |
| Transaction records | 5 years | Legal and regulatory obligations |
| KYC Documents | 5 years | AML compliance obligations |
| Support chat records | 2 years | Service improvement and dispute resolution |
| Cookies and usage data | 30–365 days | Varies by cookie type |
After account closure, certain data must be retained for a specified period due to legal obligations. Once that period expires, the data is securely deleted.
Bitjile's website and app use cookies. Cookies are small text files stored in your browser that help recognize you on future visits.
You can disable cookies at any time through your browser settings, though turning off essential cookies may cause certain features to stop working.
You have a number of rights over your own personal data. Bitjile Complies with these rights and acts on requests as promptly as possible.
You can ask to see what personal data we hold about you.
If any of your information is incorrect, you can ask us to correct it.
After your account is closed, you can request that your data be deleted.
You can request that your data no longer be used for specific purposes.
You can request a copy of your data as a file.
You can opt out of promotional messages at any time.
To exercise any of these rights, email support@bitjile.asia or reach out via Live Chat. An initial response is typically provided within 3 business days.
Important: For legal or regulatory reasons, some data may not be deletable — such as transaction records. If that's the case, we'll let you know why.
Bitjile Services are strictly not provided to anyone under 18. Age is verified at registration and during KYC checks. If any information belonging to a minor is collected by mistake, it will be deleted immediately and the account will be closed.
If you believe that a minor Bitjilehas opened an account, notify us immediately at support@bitjile.asia.
Feel free to reach out with any privacy-related questions, requests, or complaints. We take every message seriously.
Our Commitment: Privacy requests are never ignored. Every request is documented and acted upon.
If anything in our Privacy Policy is unclear, get help in English at any time.
The Core Pillars of Bitjile's Privacy Protection
Every data transfer between your device and our servers is protected with 256-bit SSL encryption. Even if intercepted, it cannot be read by any third party.
Bank-gradeYour name, phone number, or betting habits — none of your data is ever sold to advertisers or data brokers. Not ever.
Our CommitmentOnly staff who genuinely need it for their role can access your data. Every access is logged and reviewed on a regular basis.
Minimum AccessExternal specialist firms regularly audit Bitjile's systems. Any vulnerabilities identified are addressed immediately.
Third Parties VettedRequests to view, correct, or delete your data are responded to within 3 business days. No request goes unanswered.
Fast responseEverything is written in plain, accessible language — no complex legal jargon. When you understand what's happening, trust comes naturally.
Clear in BengaliWhat Users Want to Know
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