Bitjile Terms & Conditions – Full description in Bengali

1. General Introduction

These Terms & Conditions Bitjile (bitjile.asia) and constitutes a legal agreement between the platform and each of its users. By accessing this website or app, you are deemed to have read and agreed to all the terms set out here.

Bitjile A licensed online betting and casino platform operating under the approval of an international gaming authority. We have written these terms in Bengali with Bangladeshi users in mind, so that every point is clear and easy to understand.

2. Eligibility & Account Registration Requirements

Age Restriction

BitjileYou must be at least 18 years old to open an account and participate in any betting activity. Providing a false date of birth during registration is strictly prohibited. If age cannot be verified during KYC, the account may be suspended and the balance forfeited.

One Person, One Account

Only one account per person is permitted. Opening multiple accounts using the same mobile number, email address, bank account, or device is strictly prohibited. Violating this rule may result in the cancellation of all associated accounts and balances.

• You must provide accurate information when registering — false names or identities are not permitted.
• Accounts cannot be opened on behalf of or as a representative of another person.
• If any information provided at registration changes, you must notify support.
• Upon detection of suspicious activity Bitjile May investigate your account without prior notice.

3. Deposit & Withdrawal Policy

Deposit

BitjileDeposits can be made using a variety of payment methods including bKash, Nagad, and Rocket. The minimum deposit amount is ৳500. Funds are generally credited to your account within 5 minutes, though network issues may occasionally cause a slight delay.

Withdrawal

First-time withdrawals require KYC verification. Submit a clear photo of your NID or passport and verification is typically completed within 30 minutes to 2 hours. Once verified, you won't need to repeat this for future withdrawals.

• You may withdraw up to 5 times per day. VIP members are entitled to a higher limit.
• Withdrawals must be made using the same payment method used for the deposit.
• Bonus balance cannot be withdrawn directly — it will be transferred to your main balance only after the wagering requirement is met.
• In the event of a failed withdrawal, the funds will be returned within 24 hours.

4. Betting Rules

Once a bet is confirmed, it cannot be cancelled, unless Bitjile cancelled by the user. The odds displayed at the time a bet is placed are final — any subsequent odds changes will not affect existing bets.

• Delays may occur in in-play betting — exploiting such delays to place bets is strictly prohibited.
• If an event is cancelled, the stake for that bet will be refunded.
• If the match ends in a draw or no result is determined Bitjile's betting rules.
• The right to void any bets placed at incorrect odds resulting from a technical error Bitjile's.
• Cash Out is available on selected matches, and the Cash Out value updates in real time.

Maximum Win Limit

The maximum amount you can win from a single bet in one day depends on the bet type and sport. Contact us via Live Chat for details on specific limits.

5. Bonus & Promotion Terms

Bitjile's bonus offers are subject to specific terms. Each offer carries its own wagering requirements, validity period, and additional conditions.

• The welcome bonus is available to new members only and can be claimed once.
• Bonus balance can be used to place bets, but cannot be withdrawn directly.
• Withdrawing your original deposit before meeting the wagering requirements will result in the bonus being forfeited.
• A bonus cannot be used in combination with other bonuses unless stated in the offer.
• Bonuses are for personal use only and cannot be transferred to another person.

6. Account Security & Responsibility

It is your responsibility to keep your account password and login credentials completely confidential. Bitjile's support team will never ask for your password or OTP. Any such request is a scam.

• You are responsible for all activity that takes place on your account.
• If you suspect your account has been hacked, contact support immediately.
• If you log in on a public or shared device, make sure to log out at the end of your session.
• Enabling two-factor authentication (2FA) on your account is strongly recommended for enhanced security.

Account Suspension or Closure

Bitjile Accounts may be suspended or closed without notice in the following cases: providing false information, operating multiple accounts, misusing bonuses, attempting to hack the system, or any other fraudulent activity. Users may also request to close their own account at any time.

7. Casino Game Terms

Casino game outcomes are determined by an independent RNG (Random Number Generator) system, which is regularly audited by a third party. Each game has its own RTP (Return to Player) rate, which is stated in the game information.

• If your internet connection drops during a game, the result will be saved in the system.
• The dealer's decision in Live Casino is final.
• If a game error results in an irregular outcome, that round may be declared void.
• Attempting to exploit the system by repeatedly placing bets in the same pattern on the same slot is strictly prohibited.

8. Responsible Betting

Bitjile We believe betting is entertainment, not a source of income. That's why we provide a range of tools to help keep our users safe.

All these tools are free and straightforward to use. If you feel something is wrong, don't wait — reach out to our support team right away.

9. Privacy & Data Protection

Personal information provided at registration Bitjile kept strictly confidential. This information is never sold or shared with any third party unless required by law. For more details, please read our Privacy Policy.

• All data is secured with 256-bit SSL encryption.
• Documents collected for KYC are stored on secure servers and are accessible only to the verification team.
• Users may request deletion of their data, though certain information must be retained for legal compliance.

10. Complaints & Dispute Resolution

If you have a complaint, please contact us first via live chat or by emailing support@bitjile.asia. We typically respond to all complaints within 24 hours.

If your issue is not resolved via live chat, submit a formal complaint by email. For disputes regarding betting results, the complaint must be filed within 72 hours of the event. Complaints submitted after this period may not be accepted. For the resolution of any dispute, Bitjile's licensing authority shall be considered final and binding.

11. Miscellaneous

• Language: These Terms are written in Bangla. In the event of any ambiguity, the original English version shall take precedence.
• Partial Cancellation: If any part of these terms is found to be unenforceable, the remaining provisions will continue to apply.
• Copyright: Copying or reusing Bitjile's logo, design, software, or content is strictly prohibited.
• External Links: Any communication claiming to be from Bitjile outside of official channels may be fraudulent.
• Changes to Services: Bitjile may modify the type, limits, or features of its services at any time.